By far the hottest political controversy of the last four weeks in Milwaukee has involved the arts community and the Skylight Opera Theater. It’s a remarkable story. The storm that’s erupted may well be nationally unique and demonstrates, for better or worse, the extraordinary power of the Internet.
In a nutshell, the Skylight’s managing director, Eric Dillner, informed artistic director Bill Theisen in mid-June that he was being let go, along with four other staff members, because the theater faced a $200,000 deficit. Dillner has only been with the company since mid-2008, while Theisen has been the artistic director since 2004 and began performing with the company as a teenager. Theisen is beloved by artists in town while Dillner is largely unknown.
The firing looked Shakespearean, like a coup by Dillner, and the Internet exploded with blogs and comments condemning Dillner (though with little evidence). Longtime Skylight performers have threatened to never perform with the theater. Many were among the protesters who organized outside the theater to assail the board for supporting Dillner. Journal Sentinel theater critic Damien Jaques wrote a column criticizing the Skylight, as did fellow JS critic Tom Strini, who called for the Skylight to fire Dillner and reinstate Theisen.
In response, the Skylight has alternated between not commenting and making comments that looked lame. Late last week, the theater announced it had decided to hire Theisen back, and he responded in a manner that must have stunned the theater, publicly rejecting the offer. “I feel there has been a breach of trust,” Theisen declared.
This has left the Skylight in a terrible position, with no obvious way to heal the rift with the artistic community, and facing an endless stream of online complaints and speculation – an “Internet wall” of negative comments, as Kristin Godfrey, the Skylight’s marketing director, puts it. (Even most of the columns by Strini have been online only.)
“That was something we never could have anticipated,” says Godfrey. “I’m not sure I know how to manage it. There’s no way to respond appropriately. If I try to comment on these blogs, it just gets taken out of context. I’ve looked around to see if any other theater nationally has ever faced anything like this, and I can’t find another example.”
“Eric’s family has been threatened,” Godfrey says. “He’s not sleeping at night. I’m not sleeping at night.”
I do think the Skylight made mistakes. But there is another side to this story that isn’t getting told.
For starters, if Dillner organized a coup, why has the board voted to continue with him as managing director, even in the face of so much criticism? The idea that Dillner was looking to supplant Theisen is absurd, says attorney Matt Flynn, a longtime Skylight board member. “Eric needs this like he needs a hole in the head. He now has two hats to wear, two jobs to do.”
Flynn says the executive committee of the board erred in making the decision to let Theisen go without consulting the full board of directors. “If you’re going to dismiss the artistic director, that goes beyond just cutting staff,” he says. “It was a mistake and they (the executive committee) have acknowledged it.”
Worse, the executive committee erred in having Dillner, rather than the board president, dismiss Theisen. “That was a mistake,” Godfrey says. “It would have helped if people had not seen Eric as making the decision.”
From the executive committee’s perspective, Dillner was someone who has experience running both the financial and artistic side of an opera company. Dillner was the general director and artistic director of the Shreveport (La.) Opera for seven years.
Neither Theisen nor his supporters have made any claims that he could handle the finances of the theater. Strini has suggested that board members handle the finances and replace Dillner with Theisen. But that’s a recipe for disaster. Which volunteer board member is going to work 40 hours a week on a job that’s so demanding? Not to mention the contradiction here: If board members have handled things as poorly as Strini claims (and I tend to agree), why hand them all responsibility for the theater’s finances?
Perhaps the most interesting thing written about this controversy was a public letter by Colin Cabot, the former head of the Skylight and its longtime guiding spirit. Theisen had called Cabot for advice. And artists in town welcomed his letter as confirmation that something was rotten at the Skylight. Clearly Cabot was pained by what has happened. And he noted that a financial report done
on the Skylight might not have been shared with all board members and the entire Skylight staff. (Though Flynn says all board members had access to this report.)But what everybody seemed to ignore was Cabot’s sober take on the theater’s financial problems. The Skylight, he noted, has always scrimped on salaries. “I feel that running up the debt on the Skylight’s line of credit in recent years has mistakenly lulled people into thinking that the organization is fiscally strong when it is actually structurally unsustainable,” Cabot wrote. “A lot of people had year-round jobs that would have been seasonal in the old days. … My impression was that … sinecures had been created and that Eric was going to have to clean house.”
In short, the Skylight had unwisely outgrown itself. The economic meltdown compounded the problem, leaving the company with less United Performing Arts Fund money, a smaller endowment (and less spinoff from it to meet expenses), and cutbacks in foundation and corporate support. This is what created the $200,000 shortfall. In addition, the theater’s roof needs repairs, a $92,000 fundraising project that Cabot has agreed to head up.
In the wake of its rejection by Theisen, the Skylight’s board now intends to create some kind of advisory committee to oversee the artistic side of the company. If they're smart, board members will avoid holding a grudge and ask some of their critics – including talented former artistic staff like Paula Suozzi and Richard Carsey – to consider joining the artistic committee.
Of course, they may well refuse. After the death of Milwaukee Shakespeare and the firings at the Skylight, artists in town are feeling understandably angry. The livelihoods of many have been threatened (if not obliterated).
Flynn refers to the Skylight as a “family,” but the way Theisen was fired suggests a very different image: He was fired with brutal coldness, like a corporate axing. It makes you wonder what the board’s executive committee was thinking, and whether the full board has considered reshuffling this committee.
But while the decision was poorly handled, it appears to have been unavoidable. It’s difficult to see how the Skylight can run itself without a managing director. To insist on the firing of Dillner could push a now struggling company into a far worse situation than it already faces.
Tosa Is Liberal!
My recent column on the upcoming race between incumbent state Sen. Jim Sullivan (D-Wauwatosa) and his challenger, Rep. Leah Vukmir (R-Wauwatosa), suggested that eastern Wauwatosa “is hardly liberal land.”
Wauwatosa Ald. Dennis McBride called to take issue with my characterization. McBride says there are two Tosas, the conservative western portion and the more well-to-do, increasingly liberal eastern portion. He notes that Democratic presidential candidates Barack Obama and John Kerry both did well in eastern Tosa. He notes that the first suburban store opened by Outpost Natural Foods was in Wauwatosa (a love of hummus and tofu is a sure sign of Democratic-leanings). He notes that eastern Tosa was opposed to the referendum banning gay marriage. So, if you love liberalism and find Shorewood just a little too politically correct, may I suggest you check out eastern Tosa? It’s not your father’s suburb anymore.
The Buzz:
-Pundit Nation blogger Michael Mathias has an inspired idea for how the Journal Sentinel might cut costs without cutting staff: Eliminate the Saturday paper and publish six days a week.
-JS reporter Dan Bice has now gotten the e-mails between Milwaukee Police Chief Ed Flynn and reporter Jessica McBride, and he wrote a column on this Friday. What he found was apparently such non-news that his column didn’t run in the print edition of the paper. It didn’t even make the “Best of the Blogs” column.
I also requested these public documents from the city. They confirm that McBride was not having an affair while she wrote this story, and that their first encounter came in early May, several months after McBride finished her reporting and more than two months after she turned in her final rewrite. Yes, there were a lot of chatty e-mails, and McBride certainly showed poor judgment, as I’ve already written.
But meanwhile, Bice has written a story that was picked up and broadcast across the nation claiming McBride had an affair while writing this story. That is untrue, as he and his editors now know. Are they going to serve their readers – and print the truth – by running a retraction?
-And can someone – anyone? – save Milwaukee’s only annual pro golf tournament? The Sports Nut considers.
16 Comments
What is this Skylight Opera Theater that you speak of?
BRAVO
BRAVO
BRAVO
Yes it is the internet, but also the Skylight has developed an audience that really cares. Can you imagine a similar by the constituency of any other arts group in Milwaukee?
In the Bice piece you mention he says,
"McBride, by contrast, has been more combative....."
Duh, she is the one who has been hung out to die, whose personal emails are being quoted in the press. Didn't Flynn say anything interesting?
I know your Tosa story is tongue in cheek, just like I know that Sullivan has better start packing up his capital office now.
The affairs of public figures are not important unless they supplant the importance of efficient and effective performance. If so, then the affair must end or the person must resign. If not, then the public servant has the same right of privacy that all others enjoy under the constitution.
Is it okay for the CEO of a defense contractor company to have an affair? Do we need to know? Should we know? Maybe all affairs should be made public by order of law. Wow, no latent hippocracy but no privacy.
Some will say that failure to expose these "oh so terrible wrongs against society" committed by public figures encourages more of the same. Others will say that the media's regular, frequent and slanted surfacing of these items makes them commonplace and thus encourages more of the same. Affairs happens.
Interesting piece on the Skylight debacle. I think it bears mentioning that the hundreds of patrons, subscribers, audience members, and artists that have expressed concern and outrage at the board's decision making process and poor handling of recent firings have been a peaceful group acting out of love for the Skylight. I know of no threats on Dillner or his family.
As Cabot suggested, the Skylight is not your run of the mill opera house. The season is longer, fuller and far more rigorous and it requires BOTH an artistic and a managing director. The current problem is that Dillner and the board have decided one man with limited experience in a completely dissimilar venue is qualified to do both. Coincidently, this decision to save money by sacrificing artistic integrity has already lost the Skylight dollars. Fundraising will be challenging, to say the least, with the recent breach of trust.
The Skylight story demonstrates something far more important here than the power of the internet, it demonstrates poor management by Skylight (transparency note: my partner is one of the longtime Skylight performers vowing not to perform there again). The dismissals were poorly handled, as was the firing of musical director Jamie Johns for protesting the dismissals. There is confusion regarding just who or what group made the decisions it's worth noting that several board members have since resigned in protest. The board members remaining have a lot of work ahead to restore trust and good relations with the community of artists who have performed there in the past, the theatergoers who have enjoyed attending performances over the years and the donors who have supported the institution (they must be alarmed by these recent events). The goodwill that had surrounded the company as it begins its 50th anniversary season has been lost in a cloud of doubt, mistrust, anger and disappointment. The process of healing that rift ought to take into account the importance of public perceptions and that just may necessitate a completely clean start. A shame all around.
My understanding is that two board members resigned.
As someone who worked hard in Tosa during the election, I'm happy to point out that 17 of 23 Tosa wards went for Obama in November. Not your father's Tosa, indeed.
Thank you for continuing the Skylight Story. As a longtime subscriber and supporter (over 40 years), I am impressed with the way this has been carried on the internet. It only shows how behind the times the current Skylight Staff and Board are. Eric Dillner has been at the Skylight for over a year and has successfully alienated the artistic community, and many of the supporters and audience of the Skylight. He had to turn to Colin to raise the $92,000 for the roof repairs [it has been reported on the internet that he raised as much as $105,000.] So the Board thinks Dillner has done such a great job as business manager? The company is $200,000 in debt and relies on a person who has been away from the community 12 years to help bail them out. I have great respect for Colin and wish that he had never left. Dillner has a background in opera, but has freely admitted that he knows very little about operetta, musical comedy and other types of musical theater that have been the life blood of the Skylight. Yet he is being made artistic director. This is no way to celebrate the 50th season. The clock is ticking and Skylight is not communicating!
And as Greg W-C knows, alot of us in those 17 of 23 wards in Tosa will be working hard
to keep Jim Sullivan as our state senator.
Eric Dillner has been a colleague for years, and is one of the most talented administrators in opera. His artistic sensibilities are impeccable. I'd hope Skylight patrons and the rest of Milwaukee would give him a break and abandon the vigilante tactics.
Interestingly enough, I noted in today's blogs that Mr. Strini's position has been eliminated at the Journal Sentinel - for almost the exact reasons - a streamlining of the organization so that the newspaper can survive. I wonder if throngs will be outside the JS administrative offices demanding a reinstatement. . .
The Skylight has operated with a deficit for years - a result of being a landlord and owning property - especially in a bad economy. It wasn't Dillner's idea to buy an aging building in need of huge upkeep. As a newcomer to the community, it was appropriate to call on anyone associated with the company to assist in fundraising. If Skylight is a "family" then everyone in that family should do whatever they can to get the company out of their longterm financial jam. Even Colin Cabot acknowledges the company has run increased deficits for years before Mr. Dillner arrived.
This is a company that has been tremendously "loyal" (to the point of being "clickish") to performers, but an infusion of new blood can only help to stimulate artistic quality and product. The sky is not falling.
Again, cut this guy a break. He's a great guy and a tremendous asset to the organization and to the community. Arts organizations change and grow. I'm convinced Skylight's best days are ahead of it.
in response to AN ARTS ADMINISTRATOR:
mr. dillner may be a talented administrator for opera. the skylight is not an opera company.
it is a theatre company that does musical theatre and opera. musical theatre... something mr. dillner has admitted to not knowing much about. musical theatre... which pays for the opera at the skylight.
comparing mr. dillner's past experience at shreveport opera ($1.2 mil budget) to the skylight ($3.7 mil) is ridiculous. managing a company that boasts four performances a year (not four shows...four performances) does not prepare mr. dillner for managing, financially AND artistically, a company that has over 150 performances a year.
the fact that the skylight is in a dire financial situation and in need of major organizational restructuring is not disputed.
prior to june 16, this was a financial decisions. it is not that any longer.
mr. dillner is responsible for probably the worst public relations debacle the company has seen in it's 50 year history. his being a nice guy doesn't matter a hill of beans anymore. by your own argument, this was a business decision.
mr. strini had ample warning of the coming cuts at the journal/sentinel. he was offered a generous buyout. in his own words, "no one pushed him out the door." the journal / sentinel did not fire it's editor in chief. it eliminated what it felt was non-essential employees. there's no comparison.
it certainly was not dillner's idea to buy the broadway theater center. it was, however, his idea after arriving at the skylight and surveying the dire financial situation it is in to add to the budget approx. $10,000 - $13,000 for a new childrens opera. it was his decision to completely remodel his office, reportedly another $10,000 - $13,000.
(and oh, btw...a "click" is something you hear, or do with your computer's mouse. a clique is a small, exclusive group of people. but i make my share of mistakes too...)
in response to BRUCE MURPHY:
hi bruce. a couple of things...
1) "The firing looked Shakespearean, like a coup by Dillner, and the Internet exploded with blogs and comments condemning Dillner (though with little evidence)."
first, the internet exploded with ONE new blog, by jamie johns. every other source of information for this story including www.tuesdaysblog.com and www.artsyschmartsy.com were in existence for years before this occurred. and that facebook thing, well. i'm sure that was around before too.
now, this "little evidence" thing.
that's kind of a tacky jab, don't you think?
let's assume you're talking about evidence to support the theory that dillner planned this whole deal from the start. you're right, little hard evidence. lot's of hearsay and rumor from people involved and people close to the principals.
as for evidence to support an opinion about this entire debacle? how much more evidence do you need than the details of what actually happened? something, it seems, you're a little fuzzy on yourself:
2) "Worse, the executive committee erred in having Dillner, rather than the board president, dismiss Theisen. “That was a mistake,” Godfrey says. “It would have helped if people had not seen Eric as making the decision.”
theisen was fired by eric dillner and board president suzanne hefty. they were both in the room. that's fairly well known, at least to those not showing up late to the party.
c'mon, i'd expect better from my piddly little blog.
3) "From the executive committee’s perspective, Dillner was someone who has experience running both the financial and artistic side of an opera company. Dillner was the general director and artistic director of the Shreveport (La.) Opera for seven years."
really? who on the executive committee did you speak with? are you personally suggesting that being the managing/artistic director in shreveport actually qualifies dillner for the skylight job, or just reporting what the executive committee believes? why not include some info comparing the two companies (as i have in the comment above.)
4) "In addition, the theater’s roof needs repairs, a $92,000 fundraising project that Cabot has agreed to head up."
again. have you checked with cabot about that?
Thanks for the comments, Tony. In this country, we are supposedly innocent until proven guilty, so I can see the desire to cut Dillner a break...after all, he was in over his head when he started.
But Eric has proven himself to be such a poor manager, truly causing most of the staff to either fear him or distrust him. Sad to say, intentions matter little if the actions you take yield such disastrous PR. That said, I personally KNOW the intentions were anything but innocent. Eric had made arrangements with Howard Miller upon his hiring that there would be "artistic opportunities" for Eric down the road if he took the MD job, and that his wife would certainly get at least a role a year. These decisions are not for a board president to be making, and were not transparent at the time. I've heard so many first hand accounts of Eric lies, that his culpability is unquestionable, IMHO.
neither of the opera general/managing directors in town have led companies with budgets over $1 million dollars. nor had previous skylight managing directors when they took the job. i don't see the point. . . seems as if a guy that can run a company on a shoestring and do good work is very qualified.
seems like a public lynching with lots of piling on. what a shame.